We recommend prospective buyers to examine all items, in which they have an interest, before making a purchase. Our goal is to make our costumer completely satisfied with the purchase. So we are offering you 100% money back guarantee. If you are not satisfied with your purchase just return it within 30 days of purchase and we will refund you your money no questions asked. However, due to the delicate nature of the lacquer boxes, the items must be returned in the original condition undamaged and unaltered. In the event of the box return damaged or altered in any other way, we would have to charge you a restoration fee based on the nature of damage and cost of restoration. In unlike event that you decide to make a return please notify us as soon as possible. All our boxes are located in Moscow, Russia. The delivery is carried out by the State Post of Russian Federation (EMS). We ship within 3-4 business days after receiving cleared payments. Estimated delivery time 7-14 business days from Moscow. Please note that local mail service may affect delivery times. These figures are approximate and are based on our experience of work with these services. If your order is specific or we face any kind of problems shipping in time you will be notified as soon as possible. If you have no time to wait for shipping we will refund your money or come to another mutual agreement. |
